Reservations System for Guides & Outfitters
Spotted Tail RMS is a Reservations Management System (RMS) designed specifically for the outdoor outfitter and guide industry. With integrated features that handle booking, scheduling, client organization, customer payments, and financial reporting, it’s a solution created to establish efficiencies and streamline business management. Built for fishing guides, outdoor outfitters, guide services, charter fleets, and anyone else managing guided recreational activities, Spotted Tail RMS exists to make your life easier and your business better.
Do more with less.
Let’s face it- there are many tasks required to run a successful business, but not all of them are things you really enjoy doing – such as calling clients to confirm trips, reminding staff where and when to show up, tracking down overdue payments, or digging around for notes you made when you booked that trip last week. And rather than maintaining each part of your operation on a separate list or through different programs, why not do it all in one place?
Having a system that manages and shares such information for you means less time working and more time playing.
Spotted Tail RMS is a web-based application, meaning you can access it anywhere you have an internet connection. With the integrated mobile platform, you can even carry your entire schedule and client list around in your pocket. And everyone you work with can have their own unique login so they can check their schedules wherever and whenever they want, too. No downloads or installations, no discs or hardware; we do all that for you behind the scenes.
Just grab your nearest computer or phone and log in to your account – anywhere you want.
Be a pro.
Forget what time your booking for tomorrow is? It’s on the calendar. Forget which guide the client fished with last year? It’s in the client history. Curious who owes you money? There’s a report that tells you. Want to impress a client who booked a month ago? Send a confirmation email with just a click. All you have to do is enter the reservation into the system and update it when payments occur – all the calculations, organization, and communications are done for you.
Make your clients happier (and your tips bigger).
For a low monthly fee, you get unlimited access and an account of your own. No contracts or long-term commitments. There’s not even any real training necessary…it’s that intuitive. Leverage our resources so you can spend more time outside and enjoying what attracted you to this industry in the first place.
First class company and service to use while managing any sort of shop program and guide service.
- Southern Angler / Stuart, FL / southernangler.com
Spotted Tail RMS has done more than keep my calendar organized. RMS has streamlined my booking procedures and accounting records, allowing me to spend more time on the water doing what I do best; put my anglers on fish!
- Capt. Seth Vernon / Wilmington, NC / doublehaulguideservice.com
Im really not sure how else we could keep track of all our booking and client information, Spotted Tail has been a keystone tool for my guide service.
- Capt. David Mangum / FL Panhandle / shallowwaterexpeditions.com
A charter captains DREAM booking program. Simple to use and easy to set up. Let the technology keep you organized and fishing more often!
- Capt. Travis Holeman / Key West, FL / keywestangling.com
The Spotted Tail reservations system was easy to learn and is user friendly. RMS has significantly improved our ability to manage reservations for multiple captains offering a variety of trips.
- Bohicket Marina / Johns Island, SC / bohicket.com
Im always on the water, never near a computer. The RMS mobile app is truly invaluable to me as a guide because of the ease of checking charters and the accessibility of my client info, all right at my fingertips, wherever I am.
- Capt. Andy Lee / Chokoloskee, FL / evergladesflyfishingguides.com
I previously had client info and numbers scattered everywhere, now it is all in one convenient program that is simple to understand and easy to navigate.
- Capt. Jeremy Melhaff / Charleston, SC / charlestonshallows.com
This system saves me the headache of trying to keep track of earnings and the scheduling of all my clients. Now by just clicking a few buttons, I can do what usually takes me hours in just a few minutes!
- Capt. Willy Le / Cocoa Beach, FL / nativeflycharters.com
Spotted Tail works as the foundation of my charter business. Their customer service is first class, and the mobile app places my client database, scheduling system, and financial tools at my fingertips- enabling me to manage my business “on the go”.
- Capt. Richard Andrews / Outer Banks, NC / tarpamguide.com